Description

We are seeking a Receptionist to join our team in Gilbert, AZ. The Receptionist will play a critical role in our daily operations by managing incoming communication, maintaining office organization, and delivering exceptional customer service. This role offers a short-term contract employment opportunity.

Responsibilities:

• Handle incoming emails and tickets from clients using a portal ticket system

• Utilize an internal app to track client requests

• Report to supervisors on a regular basis, ensuring smooth operations

• Assist with parking validation and badge/registration requests

• Respond promptly and professionally to internal client requests

• Manage conference room bookings and ensure the spaces are well-maintained

• Perform regular office upkeep duties such as restocking the pantry

• Coordinate and provide administrative support for the delivery of Workplace Services

• Maintain accurate records and ensure compliance with brand guidelines

• Utilize and maintain databases and other digital tools associated with service delivery

• Manage vendor relationships and ensure all contractual documentation is up to date

• Onboard new team members and provide necessary training and support

• Handle any customer requests or complaints regarding Workplace Experience services.

Requirements • Prior experience in a receptionist role or similar customer-facing position

• Strong customer service skills and a commitment to providing exceptional service at all times

• Excellent communication skills, both written and verbal, with the ability to interact professionally with all levels of staff and visitors

• Proficiency in office functions, including the use of office equipment such as photocopiers and fax machines

• Experience in documentation, with the ability to accurately record information and maintain records

• Proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook

• Experience in training staff or new hires would be advantageous

• Knowledge of billing functions and experience in handling invoices and payments

• Experience in materials handling, such as receiving deliveries and maintaining inventory

• Ability to maintain quality standards and ensure a high level of service is consistently provided

• Experience using databases for record keeping and information retrieval

• Knowledge of Human Resources (HR) Administration would be beneficial

• Proficiency in email correspondence, with the ability to respond to emails in a timely and professional manner

• Knowledge of insurance procedures and policies would be advantageous

• Experience using About Time software or similar time management tools

• Ability to provide workstation support and assist staff with basic technical issues

• Strong phone presence, with the ability to handle incoming calls and enquiries in a professional manner

• Leadership skills, with the ability to take initiative and lead by example

• Experience in a production or manufacturing environment would be beneficial

• Familiarity with receptionist duties, including greeting visitors, directing calls, and maintaining a clean and welcoming reception area

• Experience dealing with vendors and suppliers, including placing orders and resolving issues

• Experience in onboarding new staff members would be advantageous

• Ability to perform ad hoc financial tasks, such as basic accounting or budgeting

• Knowledge of digital platforms and technology, with the ability to adapt to new systems and processes quickly.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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