The Enhanced Problem-Solving Team (EPST) is a new capability built into the SMDS organization to accelerate the Site’s progress in resolving key reliability issues through structured problem solving. As a Reliability Engineer (EPST)

you will be accountable to deliver the Shell MDS reliability ambition and drive step changes in substantially improving the Site’s reliability and availability by executing thorough and quality investigations into top process engineering threats and effectively resolving them with key stakeholders at the Site.

You will take ownership of the top threats assigned to you, providing understanding into the true reason for threats to reliable operations of processing units using the principles of Causal Learning (RCA), develop the Cause and Effect of threats and creating clear and consistent alignment around them utilizing the Group Risk Assessment Matrix. You will also be responsible for identifying mitigation options that effectively eliminate these threats, driving continuous learning, improvement, and action into the Site’s standard work to ensure that the solutions implemented are sustainable.

What’s the role?

You will report to the Reliability Manager. You will be an individual contributor with significant collaboration and coaching support roles.

• Execute consistent, quality use of Causal Learning methods to investigate, problem solve, recommend interim mitigation and long-term solutions for:

• Complex threats requiring deeper/more focused investigation.

• Top site MTOs / HSSE risks

• Threats that impact more than one unit

• Repeat failures that are Big Hits resulting in Unplanned Controllable Downtime

• Reliability issues that have significant impact on business i.e LOPC, maintain margin.

• Threats where there is resource limitation on Causal Learning (RCA) within other teams.

• Threats that can be mitigated with operational/maintenance procedure change rather than capital investment.

• Threats where multidisciplinary evaluation is required.

• Understand the reason for threats to reliable operation of production units using the principle of Causal Learning (RCA), connecting the dots to comprehensively understand the cause and effect of threats that may have origins or impacts outside of a singular assigned unit.

• Collect and analyze equipment maintenance, performance, and reliability data to develop patterns and develop hypothesis for use in investigations. This includes development of equipment failure timeline to support investigations.

• Use Manage Threats & Opportunities processes to ensure that these threats and all agreed-upon actions are accurately captured and progressed to completion according to priority.

• Develop, maintain and continuously improve procedures, work instructions and work plan to ensure all documentation are of high quality, reviewed timely and that procedure users are fully aligned and comply to requirements outlined. Monitor the implementation of solutions to assess effectiveness.

• Monitor the implementation of solutions to assess effectiveness.

• Effectively communicate key learnings to the asset at all levels of the organization, providing coaching to site staff on measures to sustainable prevent failures and embed learning.

• Undertake special assignments or tasks as directed by Reliability Manager.

What do we need from you?

• Bachelor’s Degree in an Engineering discipline or Equivalent with 6+ years of oil & gas experience

• Experience in developing, executing and/or driving process engineering, troubleshooting, reliability improvement strategies, tactics, root cause analysis, causal learning, or investigations in a manufacturing environment.

• High capacity for work, highly skilled in core Skillpool competencies, trained in Causal Learning, willingness to take ownership of problems from identification to resolution, willingness to cross “traditional” functional lines to resolve problems.

• Experience providing effective coaching, collaboration and excellent communication skills.

Company Description

Shell has been a partner in powering Malaysia’s progress since 1891 when we established our first depot in the Straits Settlements. Today, we are an integrated energy company comprising Upstream, Downstream, Integrated Gas and New Energies, Projects & Technology, and Shell Business Operations. Shell Malaysia aims to be the leading energy player in the country, powering Malaysia’s future with cleaner, innovative, and competitive energy solutions.

Ø Upstream

More than a century, Shell has been operating and we continue to extract and deliver oil and gas efficiently, profitably, and in environmentally friendly and socially responsible ways to meet evolving customer needs and the growing demand for energy.

Ø Downstream

With over 950 service stations, Shell has the leading market share in the fuels retailing business in Malaysia. In Malaysia, we make and sell more than 600 different lubricants for the automotive sector, heavy-duty transport, food processing, and power generation. We are the lubricants market leader in Sabah and Sarawak.

Ø Integrated Gas, Renewables and Energy Solutions

Shell set out its Powering Progress strategy, which we aim to deliver through our three business pillars of Growth, Transition and Upstream. The Growth Pillar includes our Marketing and Renewables & Energy Solutions businesses and focuses on working with our customers to accelerate the transition to net-zero emissions. One of our achievement, Sarawak onshore: World’s first commercial GTL plant (SMDS)

Ø Project & Technology

As P&T, we exist to make the delivery of Shell’s strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.